To add a credit note select Billings from the menu and then add credit note from the sub-menu. This will direct you to a screen titled New credit note. There you can enter the client, matter, and other information associated with the credit note (fields in red are required). Once the information has been entered into the required fields, the amount you would like to write-off either the Timesheets, Disbursements of Fixed Fees can be entered manually against the invoice. Once all of the information is correct, select confirm credit note to save the information.